Privacy policy - My Dress Made

ARTICLE 1: PREAMBLE

This privacy policy applies to the My Dress Made website.

The purpose of this privacy policy is to inform users of the :

How their personal data is collected and processed. Personal data is any data that can be used to identify a user. This includes the user's first and last name, age, postal address, e-mail address, location and IP address;
What rights do users have regarding this data?
Who is responsible for processing the personal data collected and processed?
To whom these data are transmitted ;
If applicable, the site's policy on cookies.

This privacy policy supplements the legal notice and the General Conditions of Use, which users can consult at the following address: https://mydress-made.com/

ARTICLE 2: GENERAL PRINCIPLES OF DATA COLLECTION AND PROCESSING

In accordance with the provisions of Article 5 of European Regulation 2016/679, the collection and processing of site users' data complies with the following principles:

Legality, fairness and transparency: data may only be collected and processed with the consent of the user who owns the data. Whenever personal data is collected, the user will be informed that his or her data is being collected, and for what purpose the data is being collected;
Limited purposes: data is collected and processed for one or more of the purposes set out in these general terms and conditions of use;
Minimization of data collection and processing: only the data necessary for the proper execution of the objectives pursued by the site are collected;
Data storage limited in time: data is stored for a limited period, of which the user is informed. When this information cannot be provided, the user is informed of the criteria used to determine the retention period;
Integrity and confidentiality of data collected and processed: the data controller undertakes to guarantee the integrity and confidentiality of the data collected.

In order to be lawful, and in accordance with the requirements of Article 6 of European Regulation 2016/679, the collection and processing of personal data may only take place if they comply with at least one of the conditions listed below:

The user has expressly consented to the processing ;
The processing is necessary for the proper performance of a contract;
The processing is required by law;
The processing is necessary in order to safeguard the vital interests of the data subject or of another natural person;
Processing may be necessary for the performance of a task in the public interest or in the exercise of official authority;
The processing and collection of personal data are necessary for the purposes of the legitimate and private interests pursued by the data controller or by a third party.

ARTICLE 3: PERSONAL DATA COLLECTED AND PROCESSED WHEN BROWSING THE SITE

DATA COLLECTED AND PROCESSED AND METHOD OF COLLECTION

The personal data collected on the https://mydress-made.com/ website are as follows:

First and last name
Postal address
E-mail address
Phone

This data is collected when the user carries out one of the following operations on the site:

When the user buys a product
When the user uses the contact form
When the user subscribes to the newsletter

Moreover, when a payment is made on the site, the site editor's computer systems will retain proof of the transaction, including the order form and the invoice.

The data controller will keep all data collected on the site's computer systems under reasonable security conditions for a period of : 3 years.

Data is collected and processed for the following purposes:

Managing product orders and sales
Management of complaints, retractions and product returns
Carrying out transactions, especially payment transactions
Customer account creation and management
Delivery of ordered products
Manage the website and combat fraud
After-sales service: contact customer service
Participation in special events (such as competitions, games, prize draws, offers) and participation in the loyalty program, excluding online gambling subject to approval by the Autorité de Régulation des Jeux en Ligne.
Operate, evaluate and improve products and services and the user experience (in particular to develop new products and services, analyze the customer base, perform data analysis, accounting and auditing), profiling.
Send newsletters and special offers, on condition that the user ticks the appropriate acceptance box when registering for services.
Fulfill the obligations arising from all contracts or agreements between https://mydress-made.com/ and its customers.
Analyze visits to the website and their frequency, measure audience, studies, statistics, surveys (cookies) and improve the user experience on the website.

The data processing carried out is based on the following legal grounds:

Contract performance
User consent
Legal obligation

B. TRANSFER OF DATA TO THIRD PARTIES

Data may be transmitted to the following third parties:

Stripe, payment service provider
Any police or administrative authority within the framework of judicial requisitions concerning the fight against fraud
Customs services for deliveries abroad

DATA HOSTING

The https://mydress-made.com/ website is hosted by : IONOS, whose head office is located at the following address:

7 place de la gare 57200 SARREGUEMINES

The host can be contacted on the following telephone number: 0970 808 911.

The data collected and processed by the site is exclusively hosted and processed in France.

ARTICLE 4: DATA CONTROLLER

A. THE DATA CONTROLLER

The person responsible for processing personal data is: My Dress Made. It can be contacted as follows: by e-mail: contact@mydress-made.com

The data controller is responsible for determining the purposes and means of processing personal data.

OBLIGATIONS OF THE DATA CONTROLLER

The data controller undertakes to protect the personal data collected, not to pass it on to third parties without the user's knowledge, and to respect the purposes for which the data was collected.

The site has an SSL certificate to guarantee that information and data transfer via the site is secure.

An SSL certificate ("Secure Socket Layer" Certificate) secures the data exchanged between the user and the site.

In addition, the data controller undertakes to notify the user of any rectification or deletion of data, unless this would entail disproportionate formalities, costs or steps.

In the event that the integrity, confidentiality or security of the user's personal data is compromised, the data controller undertakes to inform the user by any means necessary.

ARTICLE 5: USER RIGHTS

In accordance with the regulations governing the processing of personal data, the user has the rights listed below.

In order for the data controller to comply with your request, you must provide the following information: your first and last name, e-mail address and, if relevant, your account number, personal space number or subscriber number.

The data controller is obliged to reply to the user within a maximum of 30 (thirty) days.

PRESENTATION OF THE USER'S RIGHTS REGARDING DATA COLLECTION AND PROCESSING

a. Right of access, rectification and deletion

Users may view, update, modify or request the deletion of their personal data by following the procedure set out below:

The user must send an email to the person responsible for processing personal data, specifying the subject of the request, to the contact email address.

If he/she has one, the user has the right to request the deletion of his/her personal space by following the procedure below:

The user must send an email to the data controller specifying his personal space identifier. The request will be processed within 10 working days.

b. Right to data portability

The user has the right to request the portability of his personal data, held by the site, to another site, by complying with the procedure below:

The user must request the portability of his/her personal data from the data controller by sending an e-mail to the above address.

c. Right to limit and object to data processing

The user has the right to request the limitation of or to object to the processing of his/her data by the site, without the site being able to refuse, unless it can demonstrate the existence of legitimate and overriding reasons, which may prevail over the interests and rights and freedoms of the user.

In order to request the limitation of the processing of his/her data or to formulate an objection to the processing of his/her data, the user must follow the following procedure:

The user must submit a request to restrict the processing of his/her personal data by e-mail to the data controller.

d. Right not to be subject to a decision based exclusively on an automated process

In accordance with the provisions of Regulation 2016/679, the user has the right not to be subject to a decision based exclusively on an automated process if the decision produces legal effects concerning him, or significantly affects him in a similar way.

e. Right to determine the fate of data after death

Users are reminded that they can organize what is to become of their collected and processed data if they die, in accordance with law no. 2016-1321 of October 7, 2016.

f. Right to appeal to the competent supervisory authority

In the event that the data controller decides not to respond to the user's request, and the user wishes to contest this decision, or if he believes that one of the rights listed above has been infringed, he is entitled to refer the matter to the CNIL (Commission Nationale de l'Informatique et des Libertés, https://www.cnil.fr) or to any competent court.

PERSONAL DATA OF MINORS

In accordance with the provisions of Article 8 of European Regulation 2016/679 and the French Data Protection Act, only minors aged 15 or over may consent to the processing of their personal data.

If the user is a minor under the age of 15, the consent of a legal representative will be required before personal data can be collected and processed.

The site editor reserves the right to verify by any means that the user is over 15 years of age, or that he has obtained the consent of a legal representative before browsing the site.

ARTICLE 6: USE OF COOKIES

The site may use "cookie" techniques.

A "cookie" is a small file (less than 4 kb) stored by the site on the user's hard disk, containing information about the user's browsing habits.

These files enable the company to process statistics and traffic information, facilitate navigation and improve the service for the user's comfort.

For the use of cookies involving the storage and analysis of personal data, the user's consent must be obtained.

The user's consent is considered valid for a maximum period of 6 (six) months. At the end of this period, the site will again request the user's authorization to store "cookies" on his or her hard disk.

a. The user's opposition to the use of cookies by the site

Cookies that are not essential to the operation of the site are deposited on the user's terminal only after consent has been obtained. Users may withdraw their consent at any time, as follows:

Click on the "Refuse all" button in the footer of the site. If this button no longer appears, click on the "Cookie settings" button still in the footer.

More generally, users are informed that they may refuse to accept cookies by configuring their browser software.

For your information, the following addresses provide instructions on how to configure your browser to prevent cookies from being stored on your computer:

Chrome: https://support.google.com/accounts/answer/61416?hl=fr
Firefox: https://support.mozilla.org/fr/kb/enable-and-disable-cookies-website-preferences
Safari: http://www.apple.com/legal/privacy/fr-ww/
Internet Explorer: https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies
Opera: http://www.opera.com/help/tutorials/security/cookies/

Should the user decide to deactivate cookies, he/she will be able to continue browsing the site. However, any malfunction of the site caused by this manipulation cannot be considered to be the fault of the site editor.

b. Description of cookies used by the site

The site editor draws the user's attention to the fact that the following cookies are used during browsing:

woocommerce_cart_hash
woocommerce_items_in_cart
wp_woocommerce_session_

The first two cookies contain information about the shopping cart as a whole and help WooCommerce to know when cart data changes. The final cookie (wp_woocommerce_session_) contains a unique code for each customer so that it knows where to find the cart data in the database for each customer. No personal information is stored in these cookies.

Cookies subject to prior consent of visitors
Google Analytics >Site statistics > 34187400000 Milliseconds

The site also integrates social networking buttons, enabling users to share their activities on the site. Cookies from these social networks may therefore be stored on the user's computer when he or she uses these functions.

The user's attention is drawn to the fact that these sites have their own privacy policies and general conditions of use which may differ from the site. The site editor invites users to consult the privacy policies and general conditions of use of these sites.

ARTICLE 7: CONDITIONS FOR MODIFYING THE PRIVACY POLICY

This privacy policy may be consulted at any time at the following address: https://mydress-made.com/politique-de-confidentialite/

The site editor reserves the right to modify this policy in order to ensure its compliance with current legislation. Consequently, the user is invited to consult this privacy policy regularly in order to keep abreast of the latest changes. However, in the event of substantial modification of this policy, the user will be informed in the following manner: By e-mail to the address provided by the user. The user is informed that this privacy policy was last updated on: 12/04/2022.

ARTICLE 8: ACCEPTANCE BY THE USER OF THE PRIVACY POLICY

By browsing the site, the user certifies that he/she has read and understood the present privacy policy and accepts its conditions, particularly with regard to the collection and processing of his/her personal data and the use of "cookies".